Pk8 Terms and Conditions

1 Introduction & Applicability

These Terms & Conditions (hereinafter referred to as the "Terms") apply to the use of the pk8 platform and all its services. pk8 is an online gaming platform built specifically for Bangladeshi players, offering Sports Betting, Live Casino, slots, fish games, bingo, and more.

By using the pk8 website or app, you are deemed to have automatically accepted these Terms & Conditions. Please read them in full before you start using the platform. If you disagree with any part of these terms, please refrain from using pk8.

These Terms may be updated at any time. For significant changes, pk8 will notify you by email or through the platform. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

2 Account Register

To open an account with pk8, the following conditions must be met:

• You must be at least 18 years old.
• All information provided at registration must be truthful, accurate, and complete.
• Each individual may hold only one account. If two members of the same household wish to register from the same device or IP address, they must notify the support team in advance.
• Your account login credentials (username and password) must not be shared with anyone.
• Any unauthorized access to your account must be reported to pk8 immediately.

Pk8 may request your national ID, passport, or other government-issued documents at any time for identity verification. Failure to cooperate with this process may result in your account being restricted or closed.

3 Deposits & Withdrawals

Pk8 supports deposits and withdrawals via popular Bangladeshi mobile banking services such as bKash, Nagad, and Rocket. The payment rules are as follows:

• The payment method used for deposit and withdrawal must be the same.
• KYC (Know Your Customer) verification must be completed before making a withdrawal.
• Minimum deposit and withdrawal amounts are fixed and will be stated on the payment page.
• Withdrawals are typically processed within 2–5 business days.
• Pk8 may place a transaction on hold for review if any unusual activity is suspected.
• Deposits from third-party accounts will not be accepted.

Complying with anti-money laundering laws is a legal obligation for pk8. If any suspicious activity is detected in a transaction, pk8 is required to report it to the relevant authorities.

4 Bonuses & Promotions

Pk8 offers a range of attractive bonuses and promotions for its users. Please note that all bonuses are subject to specific terms and conditions that must be followed:

• Welcome Bonus: New members get a 100% bonus on their first deposit. To withdraw this bonus, specific wagering requirements must be met.
• Wagering Requirements: Each bonus has a separate wagering multiplier assigned to it. This information will be clearly stated on the bonus page.
• Time Limit: All bonuses have a fixed expiry period. Any unused bonus will be automatically cancelled once it expires.
• Bonus Abuse: Using multiple accounts or any scheme to abuse bonuses may result in bonus cancellation and account closure.
• Free Spins: Wagering requirements may also apply to winnings from free spins.

Pk8 reserves the right to modify, cancel, or limit any promotion at any time. In the event of any dispute regarding a bonus, pk8's decision will be considered final.

5 Gaming Rules

All users are required to follow these rules while playing on pk8:

• Each game has its own rules, which are displayed before the game starts. Players must follow those rules.
• All game outcomes on pk8 are determined by a certified RNG (Random Number Generator). No manipulation of any game result takes place.
• If a game is interrupted due to a technical issue, pk8 reserves the right to refund the bet amount for that game.
• Any winnings obtained by exploiting a software bug or error during gameplay may be voided.
• In Live Dealer games, the dealer's decision is final. In the event of a dispute, the game's video record will be reviewed.

Pk8 reserves the right to temporarily suspend or modify any game at any time. Advance notice will be given wherever possible before any changes take effect.

6 Prohibited Activities

The following activities are strictly prohibited on the pk8 platform:

• Using automated bots, scripts, or software to play games.
• Creating multiple accounts to take advantage of bonuses.
• Using pk8 for money laundering or any other illegal financial activity.
• Attempting to access another user's account without authorization.
• Attempting to hack or carry out a cyberattack on pk8's systems.
• Harassing, intimidating, or insulting other players.
• Using pk8's brand, logo, or identity to carry out fraudulent activities.

7 Privacy & Data Protection

Pk8 treats the security of your personal information as its highest priority. Our Privacy Policy explains in detail how we collect and use your data.

• Your data is transmitted securely via SSL encryption.
• Pk8 never sells your personal information.
• Information may be shared with authorities only where required to meet legal obligations.
• You have the right to update your account information at any time.

To learn more, visit our Privacy Policy Read.

8 Responsible Gaming

Pk8 believes gaming should be a source of entertainment. That is why responsible gaming is a core part of our values.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Cooling-Off: You can take a break from gaming for a set period.
• Self-Exclusion: Long-term account suspension is available if needed.
• Reality Check: You will be reminded at set intervals of how long you have been playing.

Gaming addiction is a serious issue. If you feel that gaming is having a negative impact on your life, please contact our Responsible Gaming View page.

9 Account Closure & Termination

Pk8 may restrict, temporarily suspend, or permanently close your account in the following circumstances:

• Breaching any provision of these Terms.
• Failure to cooperate with identity verification.
• Involvement in fraudulent or illegal activities.
• Upon submitting a self-requested account closure.
• No account activity for an extended period (more than 12 months).

If you wish to voluntarily close your account, please contact our support team. Any valid remaining balance will be available for withdrawal before the account is closed.

10 Dispute Resolution

If you have a complaint or dispute, we recommend contacting our customer support team first. We always aim to resolve issues in a friendly manner.

• An initial response will be provided within 7 business days of receiving your complaint.
• Complex cases may require up to 30 days for a full investigation.
• In any dispute regarding game outcomes or RNG, pk8's server logs and records will be treated as the definitive evidence.

11 Terms & Conditions Updates

Pk8 reserves the right to update or amend these Terms & Conditions at any time. When changes are made:

• At least 14 days' notice will be given for significant changes.
• Continued use of the platform after changes take effect will be considered acceptance of the updated terms.
• The date of the last update will always be shown at the top of this page.

12 Contact

If you have any questions or comments about these Terms & Conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 after logging in to the platform
• Response Time: Usually within 24 hours

We are always committed to answering your questions and resolving any issues you may have.